Harry has a very practical approach to business improvement, keeping focus on a small number of projects which contribute significantly in delivering the envisioned strategy/improvement. Capability to swiftly understand the business and market dynamics and identify where the key probems are and hint at potential solutions immediately. Involving key people in the organisation, selected on integrity and business acumen, less so on status or verbal power. Keeping metrics understandable and getting the broader organisation on the same page through repetitively sharing the, simple but effective, story (read: strategy). Feels comfortable in sticky situations and dares to take and execute difficult decisions on the spot. Had a good time working with Harry and would recommend him to any business struggling with business improvement need (from operations to commercial, from supply chain to human capital), growth pains or full-on restructuring need.